Final week, a Reddit consumer reported that they weren’t in a position to name 911 utilizing their Pixel 3 and later stated they had been working with Google assist to determine the difficulty. Yesterday, Google introduced what was the reason for the difficulty in a reply to the publish: an “unintended interplay between the Microsoft Groups app and the underlying Android working system” (through 9to5Google).
In its remark, Google says that the bug occurs when somebody is utilizing Android 10 or later and has Groups put in however isn’t logged into the app. The corporate says that Microsoft might be releasing an replace to Groups “quickly” to stop the difficulty and that there’s an replace to Android coming January 4th.
When you’re working Android 10 or above and aren’t logged into Groups, uninstall it
Evidently, you must uninstall Groups till the replace is obtainable in case you’re not planning on logging into the app. When you have logged into it at one level however don’t use it ceaselessly, you also needs to go forward and double-check that you simply’re nonetheless logged in as properly. Regardless that the bug was reported on the Pixel subreddit, Google recommends that you must preserve a watch out for the Groups replace when you have “any Android machine” working Android 10 or up.
As many commenters identified, it’s a bit regarding that any app could make it so you possibly can’t contact emergency providers. Google does say it’s solely obtained one report about this bug, nevertheless it’s a fairly area of interest set of circumstances that trigger the bug (there’s actually no cause to have Groups put in in case you’re not logged into it). If it had been a extra frequent interplay, it might’ve actually brought on issues.
Google says it’ll replace its Reddit remark when the Groups replace is rolled out.
